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The Goal

The Goal: A Process of Ongoing Improvement
The-goal-bookcover.jpg
Front Cover
Author Eliyahu M. Goldratt
Language English
Publisher North River Press
Publication date
  • 1984 First Edition
  • 1986 Revised First Edition
  • 1992 Revised Second Edition
  • 2004 Revised Third Edition
  • 2014 Fourth Revised (30th Anniversary) Edition
Media type Softcover
Pages 384
ISBN
OCLC 56194659
823/.914 22
LC Class PR9510.9.G64 G6 2004
Followed by It's Not Luck

The Goal is a management-oriented novel by Eliyahu M. Goldratt, a business consultant known for his Theory of Constraints, and Jeff Cox, a best selling author and co-author of multiple management-oriented novels.The Goal was originally published in 1984 and has since been revised and republished. This book can be used for case studies in operations management, with a focus geared towards the Theory of Constraints, bottlenecks and how to alleviate them, and applications of these concepts in real life. It is used in management colleges to teach students about the importance of strategic capacity planning and constraint management. Time Magazine listed the book as one of "The 25 Most Influential Business Management Books.

Like other books by Goldratt and by Cox, The Goal is written as a piece of fiction. The main character is Alex Rogo, who manages a production plant owned by UniCo Manufacturing, where everything is always behind schedule and things are looking dire. At the beginning of the book, Bill Peach, a company executive, tells Alex that he has three months to turn operations at his plant around from being unprofitable and unreliable to being successful. His distant acquaintance, Jonah (a physicist), whom many believe represents Goldratt himself, helps him solve the company's problems through a series of telephone calls and short meetings. A second story line is introduced involving Alex's marital life. Perhaps surprisingly, Jonah's concepts are also applied successfully in this alternative story line.

The book goes on to point out the role of (constraints) in a manufacturing process, and how identifying them not only makes it possible to reduce their impact, but also yields a useful tool for measuring and controlling the flow of materials. Alex and his team identify the bottlenecks in their process and immediately begin to implement changes to help increase capacity and speed up production. In response to questions about the logic of using outdated technology in modern manufacturing, Alex's team brought in an old machine they received for free (which had previously been used at their plant in conjunction with two other machines) in order to increase the capacity of the NCX-10 machine, which had been identified as one of the two bottlenecks. Further more, they identified processes at the heat treat, identified as their second bottleneck, that caused massive delays in their getting product through the heat-treat and which had also caused some products to be heat-treated multiple times (to make softer and then harder again) instead of just once or not at all.


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