Tenant Services Authority

The Tenant Services Authority (TSA) was the operating name of the Office for Tenants and Social Landlords, the former regulatory agency of registered providers of social housing in England.

On 1 December 2008 the TSA first took over the regulatory work of the Housing Corporation, inspecting housing associations and responding to concerns. Its remit was then expanded to regulate local authority housing, ALMOs and housing cooperatives from April 2010, almost 1,800 providers.

The TSA closed after the Homes and Communities Agency (HCA) took over responsibility for the regulation of social housing from 1 April 2012.

In 2007, Professor Martin Cave, Director of the Centre for Management under Regulation at University of Warwick, led the most comprehensive review of English housing regulation for 30 years. Reporting in June, the Cave Review recommended that a new regulator be set up, separating the regulation and investment responsibilities of the Housing Corporation.

After consultation with the sector, Housing Minister Yvette Cooper announced the Government's decision and the name of the new regulator as "Office for Tenants and Social Landlords" on 15 October 2007. Its operating name was subsequently announced as the Tenant Services Authority.

The TSA was established by section 81 of the Housing and Regeneration Act 2008. The same Act created the Homes and Communities Agency to take over the investment powers of the Housing Corporation. Both became operational on 1 December 2008.

The equivalent powers in Scotland and Wales are held by the Scottish Housing Regulator and the Welsh Assembly Government.

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