Telephony

Telephony (/təˈlɛfəni/ tə-LEF-ə-nee) is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone.

Telephony is commonly referred to as the construction or operation of telephones and telephonic systems and as a system of telecommunications in which telephonic equipment is employed in the transmission of speech or other sound between points, with or without the use of wires. The term is also used frequently to refer to computer hardware, software, and computer network systems, that perform functions traditionally performed by telephone equipment. In this context the technology is specifically referred to as Internet telephony, or (VoIP).

The first telephones were connected directly in pairs. Each user had a separate telephone wired to the locations he might wish to reach. This quickly became inconvenient and unmanageable when people wanted to communicate with more than a few people. The inventions of the telephone exchange provided the solution for establishing telephone connections with any other telephone in service in the local area. Each telephone was connected to the exchange via one wire pair, the local loop. Nearby exchanges in other service areas were connected with trunk lines and long distance service could be established by relaying the calls through multiple exchanges.

Initially the switchboards were manually operated by an attendant, a switchboard operator. When a customer cranked a handle on the telephone, it turned on an indicator on the board in front of the operator who would plug the operator headset into that jack and offer service. The caller had to ask for the called party by name, later by number, and the operator connected one end of a circuit into the called party jack to alert them. If the called station answered the operator disconnected their headset and completed the station-to-station circuit. Trunk calls were made with the assistance of other operators at other exchangers in the network.

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