Sykes Enterprises
 |
|
| Public | |
| Traded as | NASDAQ: SYKE |
| Industry | |
| Founded | 1977 |
| Founder | John H. Sykes |
| Headquarters | Tampa, Florida, United States |
|
Key people
|
Charles E. Sykes (President & CEO) |
| Services | |
| Revenue |
 US$ 1,286 million (2016) |
 US$ 69 million (2016) |
|
|
US$ 94 million (2016) |
|
| Total assets |
US$ 948 million (2016) |
| Total equity |
US$ 679 million (2016) |
|
Number of employees
|
54,550 (2016) |
| Website | sykes |
Sykes Enterprises, Incorporated (stylized as SYKES) is an American multinational corporation headquartered in Tampa, Florida. The company provides business process outsourcing services, IT consulting and IT-enabled services, such as technical support and customer service.
Sykes was founded in 1977 by John H. Sykes in Charlotte, North Carolina to provide engineering and design services to large corporations. Companies such as IBM, AT&T, and Texas Instruments were among Sykes' first clients. By 1990, the company had 1,000 employees, 20 offices, and $55 million in annual revenue.
In 1992, Sykes moved into the customer service business by purchasing Jones Technologies, a call center company based in Sterling, Colorado.
In 1993, Sykes relocated its corporate headquarters from Charlotte to Tampa, Florida.
Sykes became a publicly traded company in 1996. The company was listed on NASDAQ under the stock symbol SYKE.
David Grimes, a former AT&T executive, was named president of Sykes in 1998. John Sykes remained CEO and chairman. In 2000, Grimes became president and CEO. However, after 3 months, Grimes resigned and Sykes returned as president and CEO.
Charles Sykes, John Sykes' son, became president and CEO of the company in 2004. Charles had been with the company 17 years prior to assuming his fathers position.
The following are key milestones in Sykes' official history as a company.
1977 - Sykes begins as a small engineering firm with three employees in Charlotte, North Carolina
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Wikipedia