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Solutions journalism


Solutions journalism is an approach to news reporting that focuses on the responses to social issues as well as the problems themselves. Solutions stories, anchored in credible evidence, explain how and why responses are working, or not working. The goal of this journalistic approach is to present people with a truer, more complete view of these issues, helping to drive more effective citizenship.

Solutions journalism is rigorous, evidence-based reporting on the responses to social problems. Solutions stories can take many forms, but they share several key characteristics. They identify the root causes of a social problem; prominently highlight a response, or responses, to that problem; present evidence of the impact of that response; and explain how and why the response is working, or not working When possible, solutions stories also present an insight that helps people better understand how complex systems work, and how they can be improved.

Proponents of solutions journalism distinguish the approach from so-called “good news” reporting, which can be characterized by a superficial presentation of a response without careful analysis or examination of whether the response is effective. Solutions stories assess responses that are working today, as opposed to untested theories—and they tend to place more emphasis on the innovation than on a person or institution responsible for that innovation.

Solutions journalism supporters believe that it provides an important feedback system that allows society to see credible possibilities and respond more successfully to emerging challenges. Compelling reporting about responses to social problems, they say, can strengthen society by increasing the circulation of knowledge necessary for citizens to engage powerfully with issues in their communities, and for communities, leaders, innovators, and philanthropists are to make appropriate, informed decisions on policies and investments.

Simply reporting on problems, some research shows, can reduce citizens’ sense of efficacy, leading them to disengage from public life. In a 2008 study, the Associated Press found that young people were tired of news, which they perceived as being negative and lacking resolution. This resulted in “news fatigue,” in which people tended to tune out from news media rather than engage. Solutions journalism posits that reporting on ways that problems are being addressed can increase engagement among audiences, enhances a sense of efficacy, and fosters constructive discourse around controversial issues.

Solutions journalism practitioners say the approach augments and complements the press’ traditional watchdog role, presenting citizens with a more complete view of issues. In addition, they say, it can enhance the impact of investigative reporting, by presenting evidence that entrenched problems can, in fact, be solved.

Proponents of solutions journalism distinguish the practice from civic journalism, a movement that gained some momentum in the United States in the 1990s by advocating for a more active role for journalism in the democratic process.


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