Services Québec is a government body that was created in January 25, 2004, by the gouvernement du Québec. In creating Services Québec, the gouvernement du Québec changed how it provides services to the public.
Previously, the departments and bodies of the gouvernement du Québec responded to requests from citizens and businesses within the scope of their respective missions. As a result, citizens and businesses were required to take numerous steps, complete a number of forms and contact various persons.
Services Québec was established based on a more comprehensive approach and, as a result, is the gateway for access to government programs and services. .
The mission of Services Québec is to offer citizens and businesses throughout Québec a single window for simplified access to public services.
Services Québec is intended to make the life of citizens and businesses easier by placing within their reach the numerous services and programs offered by the various departments and bodies of the gouvernement du Québec.
Services Québec is under the responsibility of the Minister of Employment and Social Solidarity, Minister of Labour and Minister responsible for the Status of Women, Agnès Maltais. Its acting Chief Executive Officer is Pierre E. Rodrigue.
Services Québec is a public body established as a legal person and its affairs are managed by a board of directors. It is made up of the acting Chief Executive Officer and 10 government-appointed members from various sectors.
Services Québec provides a variety of services to the Québec public.
My Québec Services Account is a new way to provide government services.
It gives access to numerous information and transactional services provided by government departments and bodies. It also makes it possible to create a personal account and use it to save the information related to the steps taken with those departments and bodies. Lastly, it offers the possibility of saving a list of preferred services, as well as search results.
Once a person’s identity has been verified by clicSÉQUR, the gouvernement du Québec identity authentication service, the transactions carried out in My Québec Services Account are confidential and secure.
Personalized itineraries
From My Québec Services Account, it is possible to create and save personalized itineraries: by completing a questionnaire at the time of a particular life event (for example, Becoming a Parent), users can obtain a list of the steps they have to take in their personal situation in order to obtain government services or fulfill obligations. It is also possible to enter personal notes and use the available follow-up options.