Radial Inc.
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| Private | |
| Industry | E-commerce |
| Predecessor |
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| Founded | 2016 |
| Headquarters | King of Prussia, Pennsylvania, United States |
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Key people
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| Owner | Sterling Partners |
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Number of employees
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7,000+ (2016) |
| Website | radial |
Radial, Inc. is a multinational e-commerce company based in King of Prussia, Pennsylvania. It provides order management, payment processing, order routing, fulfillment, and analytics services for companies such as Godiva Chocolatier, GameStop, DSW, Shoe Carnival and Destination XL.
The company operates 27 fulfillment and 6 call centers in the U.S., Canada, and Europe.
Radial was formed from the merger of Innotrac Corporation and the enterprise services unit of eBay Enterprise. In January 2017, Matthew J. Espe was appointed Chief Executive Officer,
Sterling Partners, a private equity firm, acquired Innotrac on January 6, 2014, for $8.20 per share. The buyout totaled $108 million. Innotrac provided customer support and fulfillment services to retailers, software providers, and telecommunications companies.
On November 2, 2015, Sterling Partners acquired eBay Enterprise's operations and enterprise technology services, division. Sterling Partners planned to merge Innotrac and the group from eBay Enterprise.
The combined company, Radial, was announced on April 19, 2016. Sterling Partners estimated Radial's initial value at more than $1 billion.
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