Rack Room Shoes
| Division of Deichmann Group | |
| Industry | Retail |
| Founded | Salisbury, North Carolina, 1920 |
| Founder | Phil Levinson |
| Headquarters | Charlotte, North Carolina, U.S. |
|
Number of locations
|
450+ |
| Products | Footwear |
| Divisions | Off Broadway Shoe Warehouse |
Rack Room Shoes is an American footwear retailer based in North Carolina.
The company was founded in Salisbury, North Carolina, in 1920 by Phil Levinson, who sold it to his son-in-law, Mort Lerner. It was bought in 1984 by the privately held Deichmann Group of Germany. Till that time Rack Room Shoes ran 22 stores.
Rack Room now operates over 450 stores in 34 states under the names Rack Room Shoes and Off Broadway Shoe Warehouse,. Rack Room Shoes bought Off Broadway Shoe Warehouse in 2002. The Atlanta-based Off Broadway Shoe Warehouse had been formed in the early 1980s. It competed with Rack Room at the lower end of the market but claimed to have a trendier selection. Rack Room, however, maintained that its European ownership kept it on top of footwear trends. Off Broadway continues to operate independently after the acquisition with 30 stores in the East Coast and Midwest regions, and in California
Their mission is to be the family footwear retailer of choice by consistently providing quality products, great styles, great prices and a sincere respect and appreciation for the customer.
Through Rack Room Shoes partnership with Shoes That Fit, Rack Room Shoes has provided more than 150,000 pairs of shoes to children in need.Through Rack Room Shoes Gives, Rack Room Shoes provides a number of ways in which customers can seek support to strengthen local fundraising opportunities and initiatives. This online tool provides information on the different programs that make up Rack Room Shoes Gives, which includes Shoes That Fit, Rack Room Grants, Local Community Fundraising, and Corporate Donations. Rack Room Shoes offers opportunities for individuals to make requests for a 100 dollar Rack Room Gives donation card to support non-profit organizations. Rack Room Shoes is also proud to support a variety of school and scholarship programs, military and disaster relief programs.
Loyalty members receive a 15 dollar off coupon after spending 200 points, one dollar for every point. They will also receive a 10 dollar coupon for their birth month. Some accounts randomly receive 10 to 15 percent off coupons also. All coupons will be uploaded straight into their accounts. Signing up is easy and fast. The employee will ask you for your name, phone number or email, birth month and day, and zip code so the corporation knows where their customers are coming from. After earning the 200 points and receiving the 15 dollars off, you have 90 days to use the coupon before it expires.
The Ship2Home program allows merchandise to be ordered and purchased at one location and then shipped directly to the customer’s home from another location. Purchases must be made at a store location and orders usually arrive within 7-10 business days, excluding holidays. When possible multiple items will ship from the same location. However, they may arrive in separate packages on separate days. Orders can be shipped to any street address within the Continental United States, including P.O. Boxes and military APO, MPO, and FPO addresses. Ship2Home will still be included in the Buy One Get One 50% off sale when it is going on.
...
Wikipedia