The Public Service Commission of Canada (PSC) is an independent government agency that safeguards merit-based hiring, non-partisanship, representativeness of Canada's diversity and the use of both official languages (English and French) in the Canadian public service. The PSC aims to protect the integrity of hiring and promotion within the public service. As well, the Commission works to protect the political impartiality and non-partisanship of public servants. The Commission develops staffing policies and provides guidance to public service managers and recruits Canadians into the public service. To ensure the staffing system in the government is properly maintained, the PSC has the authority to audit and investigate to ensure departments and managers make improvements. While typical government departments are headed by Ministers, the PSC is an independent agency that is headed by a President (currently Patrick Borbey) who reports to the Canadian Parliament.
The PSC has the mandate to appoint people to the public service, and to promote people within the government which can in turn be delegated to deputy heads (often referred to as Deputy Ministers in Canada). The PSC can also assist government departments with recruitment and assessment services. The PSC oversees the integrity of the hiring and promotion system, and makes sure that the hiring process is not compromised by partisan interference from elected officials. Part of this overseeing role involves collecting and analyzing data on hiring and promotion in the public service (e.g., hiring of different groups, by region, by department). As well, the PSC performs audits across the staffing system, examining hiring and promotion files, to ensure that employees are hired and promoted based on merit. Lastly, the PSC administers the Part VII of Public Service Employment Act that recognizes the rights of public service employees to engage in political activities while maintaining the principle of political impartiallity in the public service.
The mission of the PSC is to achieve "A highly competent, non-partisan and representative Public Service, able to provide services in both official languages and in which employment practices are characterized by fairness, access, representativeness and transparency
The PSC has set out four program activities that are done to reach its strategic outcome:
The 2003 Public Service Employment Act (which came into force on December 31, 2005) emphasizes the values of merit, non-partisanship, fairness, access, transparency and representativeness.
Merit refers to the use of essential qualifications during the hiring and promotion process. This means that people who are hired and promoted in the public service must possess certain competencies, skills, and experience (merit), rather than based on political connections or partisan affiliations (political patronage). The merit principle requires that every person who is appointed to the public service has met the essential qualifications and requirements established for the position. The essential requirements can include official language proficiency, asset qualifications, operational requirements (e.g., availability to do shift work or work on weekends), and organizational needs (e.g., need to increase the hiring of women) that have been identified by the head of a department or agency.