Paperless

A paperless office is a work environment in which the use of paper is eliminated or greatly reduced. This is done by converting documents and other papers into digital form. Proponents claim that "going paperless" can save money, boost productivity, save space, make documentation and information sharing easier, keep personal information more secure, and help the environment. The concept can be extended to communications outside the office as well.

The paperless office was a publicist's slogan, intended to describe the office of the future. It was facilitated by the popularization of video display computer terminals like the 1964 IBM 2260. An early prediction of the paperless office was made in a 1975 Business Week article. The idea was that office automation would make paper redundant for routine tasks such as record-keeping and bookkeeping, and it came to prominence with the introduction of the personal computer. While the prediction of a PC on every desk was remarkably prophetic, the "paperless office" was not. The term "The Paperless Office" was first used in commerce by Micronet, Inc., an automated office equipment company, in 1978. This has been attributed to the increased ease of document production and widespread use of electronic communication, which has resulted in users receiving large numbers of documents that are often printed out. However, since about 2000, at least in the US, the use of office paper has leveled off and is now decreasing, which has been attributed to a generation shift; younger people are believed to be less inclined to print out documents, and more inclined to read them on a full-color interactive display screen. According to the United States Environmental Protection Agency, the average office worker generates approximately two pounds of paper and paperboard products each day.

Traditional offices have paper-based filing systems, which may include filing cabinets, folders, shelves, microfiche systems, and drawing cabinets, all of which require maintenance, equipment, considerable space, and are resource-intensive. In contrast, a paperless office could simply have a desk, chair, and computer (with a modest amount of local or network storage), and all of the information would be stored in digital form. Speech recognition and speech synthesis could also be used to facilitate the storage of information digitally.

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