Online backup service

A remote, online, or managed backup service, sometimes marketed as cloud backup or backup-as-a-service, is a service that provides users with a system for the backup, storage, and recovery of computer files. Online backup providers are companies that provide this type of service to end users (or clients). Such backup services are considered a form of cloud computing.

Online backup systems are typically built around a client software program that runs on a schedule. Some systems run once a day, usually at night while computers aren't in use. Other newer cloud backup services run continuously to capture changes to user systems nearly in real-time. The only backup system typically collects, compresses, encrypts, and transfers the data to the remote backup service provider's servers or off-site hardware.

There are many products on the market – all offering different feature sets, service levels, and types of encryption. Providers of this type of service frequently target specific market segments. High-end LAN-based backup systems may offer services such as Active Directory, client remote control, or open file backups. Consumer online backup companies frequently have beta software offerings and/or free-trial backup services with fewer live support options.

In the mid-1980s, the computer industry was in a great state of change with modems at speeds of 1200 to 2400 baud, making transfers of large amounts of data slow (1 MB in 72 minutes). While faster modems and more secure network protocols were in development, tape backup systems gained in popularity. During that same period the need for an affordable, reliable online backup system was becoming clear, especially for businesses with critical data.

Remote Backup Systems, formerly known as Quantum Tech and founded in 1987 by Rob Cosgrove, was the second company to offer remote backup solutions to service providers, after TeleBack (developed by WEBsoftware). Remote Backup Systems still operates to this day. Also in 1987 he wrote the first book on remote backup services, The RBS Book: How to Start and Operate a Remote Backup Data Service.

More online/remote backup services came into existence during the heyday of the dot-com boom in the late 1990s. The initial years of these large industry service providers were about capturing market share and understanding the importance and the role that these online backup providers were playing in the web services arena. Today, most service providers of online backup services position their services using the SaaS (software as a service) and PaaS (Platform as a service) strategy and its relevance is predicted to increase exponentially in the years to come as personal and enterprise data storage needs rise. The last few years have also witnessed a healthy rise in the number of independent online backup providers.

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