NHS National Services Scotland

NHS National Services Scotland (NSS) is a Non Departmental Public Body which provides advice and services to the rest of NHS Scotland.

Accountable to the Scottish Government, NSS works at the heart of the health service, providing national strategic support services and expert advice to NHS Scotland. It also plays an active and crucial role in the delivery of effective healthcare to patients and the public.

This supporting role to NHS Scotland means the organisation works closely with other NHS organisations, especially NHS Boards, in the delivery of services. Health Support services enable NHS Boards to focus on delivering health improvement and patient care. Business Support services help NHS Boards to operate more efficiently and effectively. National Services Scotland (NSS) is the common name for the Common Services Agency for NHS Scotland.

NSS employs around 3,600 highly specialised staff based at locations in Edinburgh, Glasgow, Aberdeen, Inverness, Dundee and Livingston.

Service are organised into six Strategic Business Units, after previously being made up of a number of divisions: This organisational restructuring into a smaller number of strategic business units was completed during 2013/14.

The Scottish Wide Area Network (SWAN) is a single public services network available for public service organisations within Scotland. NSS have a central role in creating this.

In September 2014 Storm ID were appointed for a 4-year term to provide the framework for IT Specialist Services.

The National Procurement division operates a fleet of trucks which are based at the National Distribution Centre at Canderside in Lanarkshire. In 2009 the 28 trucks made around 15,000 deliveries to hospitals across Scotland. The contracts that National Procurement has in place were worth £700 million.

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