Subsidiary | |
Industry | Public transport |
Founded | 30 November 2009 |
Headquarters | Collins Street, Melbourne |
Area served
|
Melbourne, Australia |
Key people
|
Andrew Lezala (CEO) |
Products | Transport services |
Owner |
MTR Corporation (60%) John Holland Group (20%) UGL Rail (20%) |
Website | www.metrotrains.com.au |
Metro Trains Melbourne, known colloquially as simply 'Metro', is the franchised operator of the suburban railway network in Melbourne, Australia. Metro Trains Melbourne is a joint venture between MTR Corporation (60%), John Holland Group (20%) and UGL Rail (20%).
Metro Trains Melbourne operates a fleet of 420 three-car train sets on 869 kilometres (540 mi) of track. There are sixteen regular service train lines and one special events train line. The train fleet travels over 30 million kilometres (19,000,000 mi) and provides more than 228 million customer boardings each year, over 14,000 services each week and carries over 415,000 passengers each weekday. Metro Trains Melbourne is also responsible for 215 railway stations and employs a workforce of 3,500 rail professionals including train drivers, mechanical and electrical engineers, network operations specialists and customer service representatives.
The railway track, infrastructure and rolling stock is owned by VicTrack on behalf of the State Government, and is leased to Public Transport Victoria which then sub-leases them to Metro Trains Melbourne. Metro Trains has faced criticism in the past and was voted the worst rail system in Australia in 2011.
Metro Trains Melbourne was selected as the new operator by the State Government of Victoria through its relevant agency, the Director of Public Transport, in June 2009 and replaced the previous operator, Connex Melbourne, on 30 November 2009. It was awarded an eight-year contract with the option of being extended for a further seven years. On 2 April 2012, the newly created Public Transport Victoria took over the management of the contract from the Director of Public Transport.
Having met performance criteria, in 2016 the State Government entered negotiations with Metro Trains Melbourne to extend the franchise until November 2024.
The majority of rolling stock is owned by the Victorian Government business enterprise VicTrack. Metro Trains Melbourne is responsible for maintaining the train fleet.