Private | |
Industry | Software |
Founded | 2001 |
Headquarters | Palo Alto, California, U.S. |
Key people
|
Borge Hald, CEO Amy Pressman, President Douglas Leone, Board Member |
Products | Customer Experience (CX) Software |
Website | medallia |
Medallia is based in Palo Alto, California, and provides Software-as-a-Service (SaaS) Customer Experience Management (CEM) and Enterprise Feedback Management (EFM) software and services to hospitality, retail, financial services, high-tech, and business-to-business (B2B) companies internationally.
Founded in 2001, the founders were motivated to start the company after consulting to executives of Fortune 500 companies about consumer-company relationships. In 2016, Medallia was ranked #22 on the Forbes Cloud 100 list.Kampyle was acquired by Medallia in October 2016.