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Marcia Bates

Marcia J. Bates
Residence Los Angeles, California
Nationality American
Fields Information science
Institutions University of California, Los Angeles
Alma mater Pomona College, University of California, Berkeley
Known for Work on information seeking behavior, search strategy, subject access to information, and user-centered design of information systems
Notable awards American Association for the Advancement for Science Fellow, American Society for Information Science Research Award and Award of Merit, American Society for Information Science "Best Journal of ASIS Paper of the Year Award," Frederick G. Kilgour Award.

Marcia J. Bates (born 1942) is Professor VI Emerita of Information Studies in the Graduate School of Education and Information Studies, University of California, Los Angeles.

Bates received a M.L.S in 1967 and a Ph.D (1972), both from the University of California, Berkeley.

She previously taught at the University of Maryland, College Park and was tenured at the University of Washington in 1981 before joining the faculty at UCLA. Bates has published on information seeking behavior, search strategy, subject access in manual and automated systems, and user-centered design of information retrieval systems. She is an elected Fellow of the American Association for the Advancement of Science, a recipient of the American Society for Information Science Research Award, 1998, Award of Merit, 2005, and has twice received the American Society for Information Science "Best Journal of ASIS Paper of the Year Award," in 1980 and 2000. In 2001 she received the Frederick G. Kilgour Award for Research in Library and Information Technology.

Bates' early work dealt with searching success and failure in library catalogs. She initially became known for her articles on information search tactics, that is, techniques and heuristics for improving retrieval success in information systems.

She was Editor-in-Chief of the Third Edition of the Encyclopedia of Library and Information Sciences (Taylor & Francis, 2010).

Many of Bates' contributions have been in the area of user-centered information system design. Several of her papers have been widely cited and used, including articles on her concepts of "berrypicking," of "information search tactics," and the "cascade of interactions" in the user-system interface.


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