Macquarie Telecom
| Public (ASX: MAQ) | |
| Industry | Telecommunications, Data Centers, Cloud Computing, Colocation, Cyber Security |
| Founded | Sydney, Australia, 1992 |
| Headquarters | Sydney, Australia |
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Key people
|
David Tudehope, CEO Aidan Tudehope, Managing Director, Macquarie Government Peter James, Chairman Brent Henley, Chief Financial Officer |
| Products | Data Networks IP VPN Solutions Metro Ethernet ADSL2+ Business Broadband Business Hosting Managed Hosting Dedicated Servers Server Virtualization Data Centres Colocation VoIP & Voice Fixed Line Business Phones Business Mobiles |
| Revenue | A$202.6 million (2016) |
 A$(5.3) million (2016) |
|
|
Number of employees
|
350 |
| Website | macquarietelecomgroup |
Macquarie Telecom Group Limited (ASX MAQ) - is a managed hosting and telecommunications company. It has offices in Sydney, Melbourne, Canberra, Brisbane and Perth. It owns and operates several data centers.
Macquarie Telecom was founded in July 1992 shortly after telecommunication deregulation in Australia. The company was listed on the Australian Securities Exchange (ASX) in 1999.
The company's continued focus on providing a great customer experience is core to its service offering and differentiation. Net Promoter Score (NPS) is the measure of customer loyalty that is assessed on a scale of -100 to +100, where a score of greater than +50 is excellent.
As announced on 15 March 2017 as part of the recent ASX announcement, Macquarie’s net promoter score (NPS) is +66 for Q2 FY17 – the Australian leading NPS.
On 28 July 2016, Macquarie Telecom Group was announced with three distinct businesses – Macquarie Telecom, Macquarie Cloud Services and Macquarie Government:
Macquarie Telecom Group is a member of the following groups:
It was the first carrier to sign all 13 Australian Communications Media Authority (ACMA) (formally Australian Communications Authority) registered Australian Communication Information Forum (ACIF) Codes.
Macquarie Telecom Group holds the following certifications:
Macquarie Telecom Group runs several data centers as part of its business selling managed services and managed hosting. The data centres are located in Sydney and Canberra and are branded by Macquarie Telecom Group as "Intellicentre". Its second Sydney Data Center, Intellicentre 2, was opened September 2012, and it has Intellicentre 4 in Canberra.
Any modern data centre is expected to provide redundancy of utilities and physical plant, as well as some level of physical security. Macquarie Telecom Group's data centres are fairly typical of this and provides:
Some clients include: Accenture, APRA, Australian Government Australian Tax Office, Australian Government Department of the Prime Minister and Cabinet, Australian Government The Treasury, City Beach, Golder Associates, DELL Technologies, Hallmark, ITW, Navitas, News Limited, Sony, University of Technology Sydney and webjet.com.au
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