MICROS Systems

MICROS Systems, Inc.

Type	Subsidiary of Oracle Corporation
Industry	Hospitality Support, Computer hardware
Founded	1977, incorporated 1978
Headquarters	Columbia, Maryland, United States
Key people	Peter Altabef (President & CEO)
Products	See Product listing below
Revenue	US$1,007.9M (FY11; 10.2% increase from FY10)
Number of employees	~4953 (2011)
Website	www.micros.com

MICROS Systems, Inc.; now owned by Oracle Corporation, was headquartered in Columbia, Maryland, United States. The company manufactured and sold computer hardware, software, and services for the restaurant point of sale, hotel, hospitality, specialty retail markets and other similar markets. Analyst estimates cited in 2003 put MICROS' market share at about 35% of the restaurant point-of-sale business.

MICROS Systems' POS point of sale software and hardware is used in the restaurant industry and primarily includes touchscreen computers for the serving staff to place orders, which are then sent to kitchen and bar printers for preparation. The back-office software, MyMicros, contains different types of reports for total sales, total menu items sold for certain time periods, and more. MICROS provides different POS products for different restaurant sizes and styles, including products for single-entity restaurants, major chain restaurants (with centralized reporting) and multiple-restaurant properties, including casinos, stadiums, and cruise ships. All of MICROS products have the ability to interface to other systems such as inventory control systems and hotel Property Management Systems. MICROS-Fidelio, is a division of MICROS that offers several software products for hotels including Opera Property Management System, ORS Central Reservations System, and Opera Sales & Catering.

MICROS-Fidelio also offers several types of interfaces which allow the communication between other software. These interfaces include IFC8 interfaces that communicate using Serial or TCP connections that allow the Opera PMS (property management system) to communicate with their own MICROS POS and other 3rd party vendor systems. The 3rd party vendor systems include guest room phones, guest room voicemails, guest room mini bars, and more. So all systems are connected with each other to communicate data to keep a property functioning efficiently. For example, the IFC8 interface that connects the MICROS POS to the Opera PMS allows for all items sold in the POS registers to also be recorded on revenue reports of the Opera PMS. This interface also is what allows a guest to charge their restaurant bill to their guest room bill.

On June 23, 2014, Oracle Corporation announced that it is buying MICROS Systems for $68 per share in cash for a total value of approximately $5.3 billion.