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Lurkers


In Internet culture, a lurker is typically a member of an online community or PLN who observes, but does not participate. The exact definition depends on context. Lurkers make up a large proportion of all users in online communities. Lurking allows users to learn the conventions of an online community before they participate, improving their socialization when they eventually de-lurk. However, a lack of social contact while lurking sometimes causes loneliness or apathy among lurkers.

Lurkers are referred to using many names, including browsers, read-only participants, non-public participants, legitimate peripheral participants, or vicarious learners.

Since the beginning of computer-mediated communication lurking has been a concern for community members. The term “lurk” can be traced back to when it was first used during the 14th century. The word referred to someone who would hide in concealment, often for an evil purpose. In the mid-1980s, the word started to be applied to the internet when bulletin board systems became popular. The bulletin boards were accessed through a single phone line that users would call to upload files and post comments to share with the community. It was expected that those using the system and consuming resources would contribute. Because lurkers would keep the phone line busy for extended periods of time without contributing anything, they were often viewed negatively and would be barred by the system operator who managed the BBS.

Today lurkers are viewed both positively and negatively. In many communities lurkers are still seen as free-riders. They are perceived as a drain on the public goods since they “take without giving back.” However, some communities encourage newbies to lurk. By lurking, newbies can learn more about the culture of the community, understand the community’s social norms, and become familiar with the key members of the community. Lurkers are also viewed positively in present-day communities because they provide an audience for the mass media. The presence of lurkers is often the justification for receiving advertising support.


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