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Levanta


Levanta (previously Linuxcare) was a company based in San Mateo, California, United States, that created products for Linux management and data virtualization.

Linuxcare was founded in San Francisco in 1998 by Dave Sifry, Arthur Tyde and Dave LaDuke. The company's initial goal was to be "the 800 number for Linux" and operate 24 hours a day. In the late 1990s, Linux was slowly gaining in popularity as both a desktop and server operating system. A common complaint was that Linux was inappropriate in business environments because obtaining support for Linux involved newsgroups, mailing lists, and websites operated by volunteers. Linuxcare intended to hire some of the disparate Linux experts and get them working together to provide reliable support, for which individuals and businesses would pay.

When Dell started to ship desktop computers with Red Hat Linux pre-installed in 1999, they bundled a coupon that allowed a certain number of free support calls to Linuxcare.

Several of the people that Linuxcare eventually hired were developers of well-known open source software projects:

These experts were allowed to use company time to develop their projects, and were expected to help with technical support in their areas of expertise.

They also hired a number of people from the open source support community including the Linux Gazette "Answer Guy" (Jim Dennis).

Linuxcare had four divisions: Linuxcare Labs that tested and certified hardware systems for Linux compatibility, Linuxcare University, which provided training, Professional Services which provided consultants to other companies and Research and Development that concentrated on enhancing open source software.

Some of their early training engagements included courses presented to customer technical support and sales engineering staff for SGI, Motorola Computer Products, and others. The training materials were primarily focused around LPI topics and certification (systems administration). Linuxcare was a significant support of the early LPI work and former Linuxcare employees (including Jim Lacey, current president and CEO of LPI who was in charge of Linuxcare University).


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