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Kids Help Line

Kids Helpline
Kids Help Line Logo.gif
Website http://www.kidshelp.com.au/

Kids Helpline is a free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia. Counsellors respond to more than 6,000 calls each week about issues ranging from relationship breakdown and bullying to sexual abuse, homelessness, suicidal thoughts, depression and drug and alcohol usage. The helpline service receives more than one million calls per year.

Kids Helpline is primarily funded from the revenue-raising activities of yourtown (formerly BoysTown) through its prize draws and house lotteries. yourtown and Kids Helpline are initiatives of the De La Salle Brothers. Kids Helpline is also supported by their corporate sponsor Optus, state and federal funding, and through individual donations, fundraising events, trusts and funds.

In 2012 it had 4,427 counselling calls from Western Australia children, calls related to bullying rose by 75%.

Phone Counselling

24 hours a day, 7 days a week. 1800 55 1800 are FREE OF CHARGE and do not incur any costs from phone carriers (when made within Australia from home or mobile phone services).

Web Counselling

Available 12pm to 10pm Monday to Friday, 10am to 10pm Saturday & Sunday (Queensland time). The person requesting assistance speaks with a counsellor through an instant messaging service.

Email Counselling

Sometimes an email response can take up to two weeks. It is suggested that those requiring urgent assistance should contact Kids Helpline via 1800 55 1800


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