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KX telephone boxes


The KX series of telephone boxes in the United Kingdom was introduced by BT (British Telecom) in 1985. Following the privatisation of BT in 1984, the company decided to create a newly designed and improved take on the British telephone box, which at this point consisted of only red telephone boxes which BT had recently acquired, the most common being the iconic K6 box. These red boxes were considered flawed in parts by BT for several reasons, including cost, lack of ventilation, accessibility and maintenance. BT announced the £160 million series of new boxes, the KX series designed by GKN, as well as announcing the eventual replacement of all existing telephone boxes. The main telephone box in the KX range is the KX100. Upon launch, there were five models in total. The boxes were produced at a rate of 5,000 a year, with the total count of all BT-owned kiosks reaching 137,000 by 1999, a number which has since decreased by over half.

Whilst the updated functions of the KX series were praised, the designs were widely criticised and were seen as inferior to the red telephone boxes. The plan to replace the red boxes was also criticised. Many of the models in the KX series were revamped graphically after BT changed their logo in 1991, and production of the KX100 stopped in 1996 with its replacement, the KX+, attempting to address the criticisms that the original KX100 had received by revising its design to incorporate elements of older red telephone boxes. Later versions of the KX+ incorporated broadband connection. BT was reported to have stopped making telephone boxes altogether in 2001, although this was later denied with the introduction of the ST6 in 2007, which saw the end of the KX series.

In 1980, preparing for privatisation, Post Office Telephones, who owned all of the United Kingdom's telephone boxes, was renamed British Telecom, later to become simply BT. The most common telephone box in the United Kingdom was the K6 red telephone box, introduced in 1935. The newly formed BT underwent two telephone box projects in 1981. The most successful of the two was the introduction of phonecard-operated telephone kiosks in July after a successful trial, with the phones in the kiosks being named Cardphones. The other project was painting several of the remaining red telephone boxes in yellow, BT's new corporate colour, although upon the announcement in February 1981, it was stated that all of the red telephone boxes would be converted. This was harshly received by the public, with the Daily Mail launching a campaign "against the yellow peril" and questions were asked in Parliament. In the House of Lords, the Earl of Gowrie, the Minister of State for Employment, called on BT "to abandon this ridiculous scheme". In the House of Commons, Mark Lennox-Boyd MP asked the then Prime Minister, Margaret Thatcher, if she would treat the decision "with the greatest possible dismay". Thatcher, who herself was responsible for the privatisation, would only say that she could "see my honourable Friend's point".


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