Internal mail

In a large organisation with many employees, there is frequently an internal mail system. The post room sorts the incoming mail and the 'mailboy' takes it around on a trolly to the various pigeon-holes and direct to the desks of important people.

This is the name of the department or the room where mail is sorted internally within a large organisation. Mailroom is used primarily by US companies and Post room by UK companies and organisations (e.g. hospitals and universities.)

This is where goods as opposed to letters are delivered to and distributed from. Small packets and letters in bulk (e.g. mailsacks) would be sent on to the mailroom. Goods are often heavy and bulky and may require specialist handling (e.g. fragile), lifting equipment (forklifts for pallets) and transportation devices (sacktrucks, motorised trollies, vans and flatbeds) and are therefore rarely handled by the mailroom.

This is the name for mail which is sent and received between employees and departments. Internal mail will often use a special envelope which can be reused. It is common for them to have many address boxes that are used in order. The most recent box is the current delivery address.

This is the name used to describe mail which comes from or is going to another organisation.

This is the departmental system of mail delivery for employees that don't have a desk.

This is where mail is delivered to or received from when an employee has a desk. Each desk has a minimum of three letter trays labelled, in, out and pending. The in tray is where mail is received. The out tray is mail that is waiting to be collected. The pending tray is for documents that cannot be worked on at present because input from another person is required, or the requests are low priority. Sometimes additional trays are used for post, filing, dictation, etc. according to the needs of the individual or organisation.

This person usually works independently and is responsible for a company's incoming and outgoing mail. They are in charge of the mailroom and all of the employees that work there.

A person who works in a mailroom is known as a mailroom clerk, mailroom operator or post room operator. A mailroom clerk deals with the preparation of packaged goods, letters, and other mail for shipping by the local post office or by an independent shipping service. A mailroom clerk's job may be with a private firm, government agency, non-profit group, or a military operation. In some small companies, the pigeonholes are in the reception area so the receptionist may take on this role.

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Wikipedia