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Interactive journalism


Interactive journalism is a new type of journalism that allows consumers to directly contribute to the story. Through Web 2.0 technology, reporters can develop a conversation with the audience. The digital age has changed how people collect information. Newspapers, once the only source for news, have seen declines in circulation as people get news on the Internet for free.

As more people have moved from consuming news through traditional outlets—such as newspapers and broadcast news—, the barely surviving traditional news entities have aimed at transforming their reporting process to respond to the desires and needs of the 21st Century news consumers. This inevitable change of reporting techniques is based on a universal question: mainly, “If journalism is distributed in a community but no one pays attention to it, is it journalism? Can journalism exist without an audience?”

In an attempt to continue exercising their role as communicators, many traditional media outlets have adopted different convergence strategies. News outlets have submerged into technology convergence. This is exemplified by how newspapers have leaned towards not only producing print content, but are also utilizing video, graphics, sound clips and social media in their reporting process. Interactive journalism allows media outlets to “include convergence with citizens, the public, as well.”

Interactive journalism has developed as an effort to redefine and reengage the audience. It has the potential to redefine news, allowing the consumer to determine what has news value. He or she can then become the producer and/or editor of the news. As the role of the consumer is being redefined by the easy access allowed by the Internet, journalists are also in the process of redefining their roles. Interactive journalism redefines the role that the media industry for centuries has undertaken. As Janice Hume explains, “The history of America is written in the stories of its communities, and media have told communities’ stories almost from the start.”

However, in the 21st Century, the challenge for media outlets is that communities do not longer solely depend on news entities to tell their stories. Instead, community members have a wide range of online elements, such as blogs, websites and social media, to disseminate their stories. Therefore, media outlets have been forced to widen the definition “of mass media from ‘one-to-many’ to ‘many-to-many’ communication.” Interactive journalism is similar, but not identical, to collaborative journalism, in which rather than converse with the reporter, individual reporters without affiliation to the parent organization contribute and provide news items and reports. Joyce Y.M. Nip identifies five models of public journalism. (1) Traditional journalism, (2) public journalism, (3) interactive journalism, (4) participatory journalism and (5) citizen journalism. These five models vary on the degree of public participation in the reporting process, with traditional journalism involving the least degree of participation and citizen journalism involving the most.


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