ISPL

The Information Services Procurement Library (ISPL) is a best practice library for the management of Information Technology related acquisition processes. It helps both the customer and supplier organization to achieve the desired quality using the corresponded amount of time and money by providing methods and best practices for risk management, contract management, and planning. ISPL focuses on the relationship between the customer and supplier organization: It helps constructing the request for proposal, it helps constructing the contract and delivery plan according to the project situation and risks, and it helps monitoring the delivery phase. ISPL is a unique Information Technology method because where most other Information Technology methods and frameworks focus on development (e.g. DSDM, RUP), ISPL focuses purely on the procurement of information services. The target audience for ISPL consists of procurement managers, acquisition managers, programme managers, contract managers, facilities managers, service level managers, and project managers in the IT (Information Technology) area. Because of ISPL’s focus on procurement it is very suitable to be used with ITIL (for IT Service Management) and PRINCE2 (for Project Management).

There are four main benefits of using ISPL.

These benefits are elaborated in the paragraphs below.

The customer can take advantage of the competitive market ISPL helps the customer organisation to construct the Request for Proposal (RFP). It even provides the customer organisation with a table of contents. A very important part of the ISPL request for proposal is the elaboration on the supplier evaluation approach. The complete transparency of the supplier evaluation approach triggers the candidate supplier organisations to issue a really competitive proposal. As a result the customer can take full advantage of the competitive market.

Proposals of suppliers become comparable ISPL specifies the table of contents of the candidate supplier organisation’s proposal. It also supplies the customer and candidate supplier organisations with one clear terminology. This makes the proposals of the candidate suppliers very easy to compare.

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