Hotel Ibis
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| Industry | Hotel |
|---|---|
| Founded | 1974 |
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Number of locations
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1,047 hotels throughout 61 countries as of July 1st, 2015 |
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Area served
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Europe, Asia-Pacific, Latin American and Caribbean, Africa and Middle East |
| Parent | AccorHotels |
| Website | www |
Ibis (corporately styled, ibis) is an international hotel company owned by AccorHotels, a hotel holding company. AccorHotels is listed on the Paris Stock Exchange and was founded in 1967. Ibis opened its founding hotel in 1974 and in January 2014 the company opened its one-thousandth hotel in Surabaya, Indonesia. Around 400 Ibis Hotels are throughout France and most of the remainder are elsewhere in Europe. The hotels are generally close to city centres, airports or railway stations, and offer low rates compared to many global hotel groups of comparable size.
The first Ibis opened in Bordeaux in 1974, and within a decade the chain had expanded throughout the regions of France, particularly in the cities.
Standard facilities are a feature of Accor's economy hotels, excepting budget sub-brands Formule 1 and Ibis Budget, offering a 24-hour reception. Rooms provide a bathroom and shower room, a desk, a double or two single beds, wardrobe space, and international and local channels on the television. The hotel sometimes includes a restaurant or bar offering food early in the morning to noon (04:00-12:00), and in some hotels a 24-hour snack menu is offered. Generally, the Ibis hotels are seen as having an economy emphasis. Accor is endeavouring to change this by advertising all the hotel's achievements, distinctive features and highlighting Accor's satisfaction guarantee.
The "15-minute satisfaction" contract is an illustration of Ibis's commitment to customer service. If a little hitch threatens to cloud the stay of a guest, the Ibis teams have 15 minutes on the clock to sort it out. And if they do not manage to chase away this pesky cloud in the specified time, that service is on the hotel.
The brand has hotels on all continents, in the countries listed below. As of July 1, 2015 there are 1,047 Ibis hotels worldwide.
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