The Hospitality Association of Namibia (HAN) is a trade association for the hospitality sector in Namibia, Africa. It is fully funded by its members and serves as a self-regulating governing body for all aspects of the hospitality industry, by providing its members with guidelines for service excellence and access to training.
The number and diversity of its members make HAN truly representative of the hospitality industry, and the association plays an important role in the tourism sector of Namibia. An executive committee of its members, elected by its members, in turn governs HAN.
The Hospitality Association of Namibia was established in 1987 with just 16 members, and membership has since grown to include over 400 members.
Members of HAN include representatives of every area of hospitality, including hotels, guest houses, guest farms, lodges, rest camps, restaurants, conference centers and catering services.
All Members benefit from several services which add value to their daily operations as well as the experiences of their customers:
Communications
HAN members receive an industry newsletter published at regular intervals and have a dedicated page on the HAN Website.
Preferential Rates
HAN membership cards entitle the holder to:
Industry Perks
Other benefits
These include access to a dedicated legal and labour relations consultant and hot-line, and the ability to make use of Orion, the Prosperity Namibia Medical Scheme and Tourism Group Pension Fund, from Old Mutual.
The following accommodation establishments in Namibia are members of HAN:
HAN recognises and rewards its members annually in several categories, as follows:
These awards are based on nominations and ratings by guests and hospitality employees in terms of service excellence throughout the year, and are awarded in bronze, silver and gold categories.
The HAN website (http://www.hannamibia.com/) serves to promote its members by allowing users to quickly and effectively locate holiday or business services according to their needs.
A potential guest or visitor to Namibia simply enters their preferences into the search engine in order to find a list of HAN members that meet their criteria. From this selection, the user can then proceed directly to the website of the relevant member.
The website endeavours to provide users with the most up to date and comprehensive information regarding the Namibian tourism industry in general and HAN members specifically.