Help-Link
Help-Link UK Limited is a prominent central heating firm in the United Kingdom.
Help-Link started out in 1998, as a team of 4 based in East Leeds, and has grown substantially over the last 15 years to become a 1000-strong nationwide team. Originally based in Leeds, before moving to larger premises in Castleford in 2003/4, and after outgrowing the 180-staff office, the company's head office is now based at Thorpe Park business park, Leeds as of May 2012[update].
Harrogate Borough Council have worked with Help-Link since 2002, with the firm supplying boiler installation and maintenance services, and after the collapse of Connaught in September 2010, the company was asked to provide emergency repair and maintenance work. The contract includes annual gas servicing and the provision of landlord safety certificates for 3,885 properties in the Harrogate district. As part of Harrogate Homeless Project (HHP) funded by the Government’s Places of Change Programme and Harrogate Borough Council, Help-Link renovated the Harrogate Homeless Project's accommodation building, enabling it to provide 16 single bedrooms, 11 toilets and eight shower rooms for its clients.
In 2010, Help-Link were awarded 3 1⁄2-year contracts for gas boiler service and general maintenance for Selby District Council, and Richmondshire District Council.
The Government Warm Front Scheme was re-launched in March 2011 under the UK Coalition Government to give financial assistance for homes struggling with fuel bills to become more cost and energy efficient. Eligibility for the scheme centred on income-related benefits and also household efficiency to enable the least energy efficient homes to be prioritised. The Government provides up to £6,000 in grants in order to cut fuel poverty and Help-Link were selected as a certified agent to work on the behalf of the Warm Front Scheme, contracted as installation engineers to install and repair boilers to reduce the numbers of households with a sub-standard or broken boiler. The Warm Front Scheme drew to a close at the end of 2012, with all outstanding jobs being completed by Help-Link within the early months of 2013.
Help-Link have been selected as a certified agent to work on the behalf of the Affordable Warmth scheme, contracted as installation engineers to install and repair boilers to reduce the number of households with inefficient, sub-standard boilers. The Government backed Scheme was launched in January 2013 and is designed to give financial assistance to homeowners that are struggling with fuel bills and have a low graded boiler. The Scheme aims to provide homeowners with more environmentally friendly boilers, and in turn-reduce fuel poverty. Eligibility for the scheme is based on a range of means tested government benefits that the customers is in receipt of.
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