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Health Dialog

Health Dialog
Private
Industry Disease management (health)
Founded 1997
Headquarters Boston, Massachusetts
Key people
Web Golinkin, CEO
Products Care management and analytic services
Website www.healthdialog.com

Health Dialog is a care management, employee wellness, and decision support provider, and wholly owned subsidiary of Rite Aid Corporation. The company is based in the United States and headquartered in Boston, Massachusetts. The company was founded in 1997 to address overutilization. Research done by John Wennberg and The Dartmouth Institute for Health Policy and Clinical Practice found unwarranted variation, which means that the amount of healthcare services consumed per capita varies significantly between different regions of the United States, and that areas that deliver more care or higher-cost care do not necessarily show improvements in health quality outcomes. The company seeks to reduce unwarranted variation in the U.S. healthcare system through care management and shared decision making.

In 1967, John Wennberg began documenting geographic variation in healthcare. In 1988, he founded the Center for Evaluative Clinical Services (CECS) at Dartmouth Medical School. Wennberg's work has shown that patients in regions of the United States that spend more and provide more healthcare services per capita often experience worse outcomes than lower-spending areas that provide less care. Through his research, Wennberg has argued that "the Medicare system could reduce spending by at least 30% while improving the medical care of the most severely ill Americans."

For his contributions to the study of the healthcare system and health policy, Wennberg was named by Health Affairs as "the most influential health policy researcher of the past 25 years."

Founded in 1997, Health Dialog collaborates with the nonprofit Informed Medical Decisions Foundation to produce patient decision aids that seek to address unwarranted variation in healthcare and improve medical decisions by shared decision making.


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