HC-One
 |
|
| Industry | Healthcare management |
|---|---|
| Predecessor | Southern Cross Healthcare |
| Founder | Dr Chai Patel CBE FRCP |
| Headquarters | United Kingdom |
|
Number of locations
|
241 |
|
Number of employees
|
14,000 |
| Website | http://www.hc-one.co.uk/ |
HC-One is a British healthcare management company. The name stands for Health and Care. It is Britain's third largest care home operator. HC-One specialises in Dementia, Nursing, Residential and Specialist care with homes throughout the UK.
HC-One was formed in 2011 following the collapse of the UK's then-largest nursing home operator, Southern Cross Healthcare. The homes managed by Southern Cross were mostly owned by other companies, and when it became insolvent these landlord companies then needed to set up or contract with alternative operators to run the homes. The largest of these landlords was NHP (Nursing Home Properties), with 249 homes previously run by Southern Cross.
Entrepreneur Chai Patel, a doctor and former Chief Executive of Priory Group, formed a consultancy in the name of his old company Court Cavendish, and joined with NHP to form HC-One to manage these homes. Patel became the Chairman of HC-One.
Patel also offered the company's services to run the 90 homes owned by London & Regional Properties, but that landlord chose to split its nursing home portfolio between two other operators.
HC-One became operational on 1 November 2011, running 241 care homes and employing over 14,000 staff.
In 2015, HC-One acquired 30 care homes from Meridian Healthcare in Greater Manchester, Merseyside, West Yorkshire, North Lincolnshire, Cheshire and Derbyshire. In 2017, HC-One purchased 20 care homes from Helen McArdle Care, making them the largest care home provider in the North East of England.
One of HC-One's homes, Oban House, was featured in an episode of the BBC's Panorama programme, investigating poor care there and at another home owned by another company. In response, HC-One expressed a desire to install surveillance cameras in its homes to prevent a recurrence.
A multi-agency review into HC One's Blar Buidhe Care Home in the Outer Hebrides is under way following a number of concerns raised over the dietary programmes of residents.
In 2016 the Four Seasons Care Home in Breightmet, labelled inadequate by the Care Quality Commission in May 2015 was banned from taking new residents while concerns about the administration of medicines and the leadership and management of the home were investigated. The company said they were forced to rely on temporary agency nurses.
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