Growth planning

Growth planning, is a strategic business activity that enables business owners to plan and track organic growth in their revenue. It allows businesses to allocate their limited resources toward a centered effort to adapt to changes in the industry driven by digital disruption and differentiate from competitors. The strategies and tactics included in a Growth Plan focuses on the key driver of revenue generation - the customer.

Businesses often develop a growth plan following certain trigger events. These could include a lack of sales, intense competition and unexpected growth. Businesses in situations like these will develop a Growth Plan to prioritize resources and take corrective action to stay on track.

A Growth Plan only contains the elements of a business where the customer can see value. It begins by setting out business goals and leads to the strategies and tactics for reaching them. The benefit of this is it enables businesses to connect their goals with precise actions. Small businesses focus on market penetration to sell more to existing customers. A growth plan for more mature small business is market development where they sell existing offerings to a different market (e.g. a neighboring state or country). Larger businesses tend to focus on reaching customers through alternate channels (e.g. online) or broadening their target customer through product development to solve their unique problems.

When starting to develop a growth plan, 3 key questions are considered: What is the current state of the business? What do the key stakeholders envision the future state to be? How do you bridge the gap?

To answer these questions businesses outline the following 9 step blueprint:

When implementing a growth plan, management will investigate whether it is aligned with the current organisational structure. In cases where it is not aligned, management must question whether to adapt the organisational structure or not. Further, rapid growth can place pressure on existing processes. If processes aren’t scalable, management should address these issues before growing as the costs of fixing the problems afterwards is greater.

A Business plan focuses on the business goals and background information about the organisation and key team members. It is commonly developed for a 3-5 year time frame and is useful when seeking external funding from either banks or investors.

On the other hand, a Growth Plan is short term, typically 1–2 years or less. It focuses at a much deeper level on the go-to-market section usually seen in a Business Plan. Growth Planning aims to be agile and adapt to changing market conditions that businesses are facing, particularly through technology and digital media. Further, a Business Plan may give a high level view of the plans in place to reach business goals whereas a Growth Plan is more granular and ensures rapid execution, usually in 90-day sprints.

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