Gary D. Forsee

Gary . Forsee (born 1950) was the chairman and chief executive officer of Sprint Nextel Corporation (2003–2007) and served as president of the University of Missouri System from 2007-2011. Forsee resides in Columbia, Missouri, the headquarters of the UM System.

Forsee was born in Kansas City, Missouri and received a B.S. from the Missouri University of Science and Technology in 1972. While there he became a member of Kappa Sigma fraternity, and in, 2009, he received the "Man of the Year Award" from Kappa Sigma, in recognition of his exemplary leadership.

Gary Forsee succeeded William Esrey as CEO of Sprint in 2004. During his first year, he led a dramatic rise in Sprint's performance and stock price and negotiated the Sprint Nextel merger, earning him the honor of being named one of the "Best Managers" of 2004 by Business Week magazine. Together with Nextel Communications' CEO, Tim Donahue, Forsee merged the two companies in 2005 and spun off its land line business to Embarq in 2006.

The merger was intended to bring together two strong brands, Sprint in consumer cellular and Nextel in business cellular, but the so-called "synergies" expected from the merger never materialized. Instead, the diverse cultures of the two companies led to internal clashes between former Sprint and Nextel employees and the resulting internal conflict led to serious customer service issues. Combined with network troubles plaguing the company from both legacy networks, Sprint Nextel soon found itself bleeding subscribers and facing ever-lowering monthly subscriber revenue (a.k.a. "ARPU," or average revenue per unit.)

In 2007 Sprint took considerable heat after it terminated contracts of 1,000 of its 53 million customers who it said were making 40 to 50 calls a month complaining about the service, while customers exited both of Sprint Nextel's wireless networks in droves.

Forsee was ousted after Sprint lost 337,000 customers in the third quarter of 2007, and a little over six months later the company wrote off $31 billion related to the merger—essentially writing off three quarters of $42 billion Nextel's market capitalization value as of the time of the merger. In a significant reversal of market perception of his performance, the former "Best Manager" was named one of the "Worst CEOs" in 2009 by Fortune Magazine based on the disastrous outcome of the Sprint Nextel merger.

...
Wikipedia