Facilitator

A facilitator is someone who engages in the activity of facilitation. They help a group of people understand their common objectives and assists them to plan how to achieve these objectives; in doing so, the facilitator remains "neutral" meaning he/she does not take a particular position in the discussion. Some facilitator tools will try to assist the group in achieving a consensus on any disagreements that preexist or emerge in the meeting so that it has a strong basis for future action.

There are a variety of definitions for facilitator:

The concept of authority (of the facilitator) is one which can cause confusion. Heron espouses three alternates (initially in the educational context) as being:

Facilitators necessarily require authority to chair a meeting, or serve mediator or moderator or arbitrator functions, for instance in managing a progressive stack in which some speakers are preferred over others because they are more affected by a decision or have generally less voice.A contentious issue for instance in the Occupy movement. Disputes regarding the exercise of contentious authority functions probably require reference to all available skills and invoke deference to several kinds of authority. For instance, in the progressive stack example, the facilitator must refer to the political need to represent victims or voiceless persons, but must do so with the most charismatic and convincing voice, to avoid backlash upon those victims or voiceless persons. They will also need skill to ensure efficiently hearing the maximum number of people, so that contention to airtime is minimized. In other consensus decision-making contexts, facilitators will need to distinguish between levels of urgency of a situation to establish consent threshold required, and again this may require reference to the political context, and the ability of the group to convince others (charismatically) that the decision was "fair".

Business facilitators work in business, and other formal organizations but facilitators may also work with a variety of other groups and communities. It is a tenet of facilitation that the facilitator will not lead the group towards the answer that he/she thinks is best even if they possess an opinion on the subject matter. The facilitator's role is to make it easier for the group to arrive at its own answer, decision, or deliverable.

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