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Employee assistance programs


An employee assistance program (EAP) is an employee benefit program that assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being. EAPs generally offer free and confidential assessments, short-term counseling, referrals, and follow-up services for employees and their household members. EAP counselors also work in a consultative role with managers and supervisors to address employee and organizational challenges and needs. Many corporations, academic institution and/or government agencies are active in helping organizations prevent and cope with workplace violence, trauma, and other emergency response situations. There is a variety of support programs offered for employees. Even though EAPs are mainly aimed at work-related problems, there are a variety of programs that can assist with problems outside of the workplace. EAPs have grown over the years, and are more desirable economically and socially.

EAPs have been traced back to the late 1930s, and were formed out of programs that dealt with occupational alcoholism. During a time when drinking on the job was the norm, people began to notice the effects it had on job performance and productivity. This became a major issue for industrial jobs and would become the main focus for correction with job-based alcoholism programs. By 1939, the Alcoholics Anonymous (AA) movement had begun to spread throughout the Midwestern and Northeastern United States. People in “recovery" began to eagerly share their experiences with other workers. This would be the start of the EAP movement. Businesses also started to see the effectiveness of the programs through the rehabilitation of their workers and the rise of productivity. These improvements sparked the thought of what other types of problems this program could address.

In 1962, The Kemper Group introduced a program to address alcoholic rehabilitation and later expanded the program to address the needs of the families of their employees as well. Including the families broaden the programs services to deal with marital, emotional, financial, legal, and drug abuse problems. In 1969, Senator Harold Hughes would introduce a bill called The Hughes Act. Sen. Hughes felt that there was a great lack of federal and state involvement in the treatment of alcoholism. In 1970, Congress would pass the Federal Comprehensive Alcohol Abuse and Alcoholism Prevention Treatment and Rehabilitation Act creating the National Institute on Alcoholism and Alcohol Abuse (NIAAA). States would then soon begin to follow suit and denounce public intoxication and began treating alcoholism as a disease. The NIAAA priority would be to begin researching and treating alcoholism. They were also focused on providing states with grants to hire and train EAP specialist.


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