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EXL

ExlService Holdings, Inc.
Public
Traded as NASDAQEXLS
S&P 600 Component
Industry Business Services
Founded April 1999
Founder Rohit Kapoor, Vikram Talwar
Headquarters 350 Park Avenue, New York, United States
Key people
Garen Staglin, Chairman
Rohit Kapoor, Vice Chairman & CEO
Services Business Process Solutions - Operations Management, Analytics and Technology Platforms
Revenue
  • IncreaseUS$503 million (2014)
Number of employees
25000
Website EXLService.com

EXL Service is a provider of decision analytics, operations management, outsourcing, business transformation and IT services. EXL's services are structured around insurance, banking, financial services, utilities, healthcare, transportation and travel industries. The company is headquartered in New York City, but most of its services are provided through India-based delivery centers. In 2007, it was ranked 10th among India's ITES-BPO (IT enabled services - Business process outsourcing) exporters.

EXL was co-founded in 1999 by Vikram Talwar after serving as the India country manager for Bank of America.

After formation in 1999, Vikram Talwar served as chief executive officer (CEO) and vice-chairman of the company. As of 2013, the company's CEO and vice-chairman was Rohit Kapoor. Kapoor had previously held the position of president in the company.

As of 2007, the holders of selected executive positions were: chief financial officer, Matthew W. Appel; chairman, Steven Gruber; chief sales and marketing officer, Pramode Metre; general counsel, Amit Shashank.

As of 2014, the vice-president of EXL Services Private Limited was Sanjeev Punn.

EXL has been described as being part of a "fourth wave of BPO start-ups" in India, characterized by backing from American venture capitalists experimenting with remote service delivery.


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