ContactPoint was a government database that held information on all children under 18 in England. It was created in response to the abuse and death of eight-year-old Victoria Climbié in 2000 in England. Various agencies involved in her care had failed to prevent her death. ContactPoint aimed to improve child protection by improving the way information about children was shared between services. It was designed by Capgemini and previously had the working titles of Information Sharing Index (or IS Index or ISI) and the Children's Index.
The database, created under the Children Act 2004, cost £224m to set up and £41m a year to run. It operated in 150 local authorities, and was accessible to at least 330,000 users. The database was heavily criticised by a wide range of groups, mainly for privacy, security and child protection reasons. On 12 May 2010 the new UK Coalition Government announced plans to scrap ContactPoint and on 6 August 2010 the database was shut down. From that date the Children Act 2004 Information Database (England) Regulations 2007, as amended in 2010, no longer applies.
In April 1999, Victoria Climbié (born 2 November 1991 in Abobo, Côte d'Ivoire, died 25 February 2000 at St. Mary's Hospital, London) and her great aunt Marie-Thérèse Kouao arrived in London, sent by her parents for a chance of an education. A few months later, Kouao met Carl Manning on a bus which he was driving, and she and Victoria moved into his flat. It was here that she was abused, including being beaten with hammers, bike chains, and wires; being forced to sleep in a bin liner in the bath; and being tied up for periods of over 24 hours. In the period leading up to her death, the police, the social services of many local authorities, the NHS, the NSPCC, and local churches all had contact with her, and noted the signs of abuse. However, in what the judge in the trial following Victoria's death described as 'blinding incompetence', all failed to properly investigate the abuse and little action was taken. On 24 February 2000, Victoria was admitted into an accident-and-emergency department, semi-unconscious and suffering from hypothermia, multiple organ failure and malnutrition. She died the next day, aged eight. On 20 November 2000, her guardians, Marie Thérèse Kouao and Carl Manning, were charged with child cruelty and murder; on 12 January 2001, both were found guilty, and sentenced to life imprisonment.