A knowledge base KB is complete if there is no formular α such that KB ⊭ α and KB ⊭ ¬α.
Example of knowledge base with incomplete knowledge:
KB := { A ∨ B }
Then we have KB ⊭ A and KB ⊭ ¬A.
In some cases, you can make a consistent knowledge base complete with the closed world assumption - that is, adding all not-entailed literals as negations to the knowledge base. In the above example though, this would not work because it would make the knowledge base inconsistent:
KB' = { A ∨ B, ¬A, ¬B }
In the case you have KB := { P(a), Q(a), Q(b) }, you have KB ⊭ P(b) and KB ⊭ ¬P(b), so with the closed world assumption you would get KB' = { P(a), ¬P(b), Q(a), Q(b) } where you have KB' ⊨ ¬P(b).
See also: