One Civic Center Plaza |
|
Department overview | |
---|---|
Jurisdiction | Colorado |
Headquarters | One Civic Center Plaza 1560 Broadway, suite 110 Denver, Colorado 80202 |
Department executive |
|
Website | dora |
The Colorado Department of Regulatory Agencies (DORA) is the principal department of the Colorado state government responsible for professional licensing and consumer protection.
As the consumer protection agency for the State of Colorado, DORA's nine Divisions and more than 40 boards, commissions, and advisory committees license and regulate more than 700,000 people and 24,000 businesses in the state. DORA serves as a resource for objective information about licensed Colorado industries, professions and occupations, takes consumer complaints and works to educate consumers about their rights.
DORA is composed of these divisions:
The Colorado Department of Regulatory Agencies was created in 1968, although several of the Department’s divisions have been protecting Colorado citizens previously:
Criminal and compliance investigations, both in response to formal complaints and as part of regular audits. Divisions: Civil Rights, Insurance, Professions and Occupations, Public Utilities Commission, Real Estate, Securities.
Resolution of complaints/charges received and proactive enforcement/compliance oriented investigations ensuring adequate consumer protection. Divisions: Civil Rights, Insurance, Professions and Occupations, Public Utilities Commission, Real Estate, Securities.
Present evidence in support of consumers when utilities request rate increases. Divisions: Office of Consumer Counsel.
Informal complaint resolution, including responses to general consumer inquiries. Divisions: All.
Examinations of all state-chartered financial institutions and insurance companies. Divisions: Banking, Financial Services, Insurance, Real Estate, Securities.
Proactive dissemination of information about consumer rights. Divisions: All.