Circle Housing Group

Circle is one of the largest groups of housing associations in the UK. It provides affordable housing and related services in England, mainly in London, the South East, East Anglia and Birmingham.

The group was formed as Circle Anglia when Circle 33 Housing Group and Anglia Housing Group merged in 2005. Circle owns and manages more than 63,500 homes, including supported and sheltered housing, for more than 200,000 people across the UK, and employs over 2,200 staff.

Its mission is to enhance the life chances of its residents by providing high-quality homes and reliable services, and building sustainable communities.

The Circle Housing Group has 12 partners. Nine registered providers (RPs): South Anglia Housing, Wherry Housing Association, Old Ford Housing Association, Circle 33, Merton Priory Homes, Mole Valley Housing Association, Mercian Housing Association, Roddons Housing Association and Russet Homes; as well as Circle Living for sales and marketing and management of shared ownership, market rent and private sale properties. It has two care and support partners - Circle Support and INVICTA Telecare - one of the largest Telecare providers in England.

Circle belongs to two regional clubs of large associations: the G15 in London, and East Seven in East Anglia.

Housing associations borrow money to pay for new homes and improvements. During the financial crisis of 2007–2008, banks were less able to provide all the credit that larger associations required, although Circle raised £1.7 billion in bank debt as the credit crunch developed. In November 2008, Circle Anglia raised £275 million on a 30-year corporate bond. This is the largest bond ever issued by a housing association in its own name. In November 2010, Circle was the first housing group to go to investors after the new government's comprehensive spending review, and raised £124m through a bond tap.

The Homes and Communities Agency, which regulates social housing in England and Wales, ruled in early 2015 that Circle had breached the 'serious detriment' threshold for harm to consumers for its home repairs, due to "chronic and long standing difficulties in the delivery of the repairs service".Islington Borough Council had served a number of statutory notices on Circle after they had failed to repair homes in the Borough. The problems followed after Circle reduced its pool of contractors from 180 to six, in an attempt to save £100m over ten years.

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