When Garak sees a Cardassian boy on board Deep Space Nine, he decides to introduce himself, but the boy, Rugal, bites him on the hand. The boy has been raised by Bajoran parents and taught to hate and fear Cardassians. His adoptive parents claim that they do not consider him a Cardassian any more, but allegations of abuse lead to an investigation into the family. Gul Dukat tells Sisko that he is trying to bring orphaned Cardassians back from Bajor and that the discovery of Rugal will strengthen his case. Miles and Keiko O'Brien agree to care for Rugal during the investigation, and Rugal helps Miles overcome his prejudice against Cardassians.

Meanwhile, Garak suggests to Bashir that more is happening than meets the eye. Bashir requests a runabout so the two can travel to Bajor, although he is unsure of what Garak wants to do. Sisko refuses until Dukat contacts him again to inform him that genetic tests have revealed that Rugal is the son of a prominent Cardassian politician named Kotan Pa'Dar. Sisko allows Bashir and Garak to travel to Bajor and Garak takes them to an orphanage that took in many Cardassian orphans when the occupation of Bajor ended. They retrieve several databases full of information, but during the trip back to DS9 Bashir grows impatient and demands to know what is happening. The ever-mysterious Garak hints that the situation has to do with the conflict between military and civilian interests on Cardassia.

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