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Capita

Capita plc
Public limited company
Traded as :
Industry Business process outsourcing
Professional services
Founded 1984
Headquarters London, England
Key people
Martin Bolland (Chairman)
Andy Parker (Chief Executive)
Products BPO & service transformation
Back office administration
Customer service
Finance & treasury
Claims & policy administration
HR, staff support & training
ICT & software
Corporate services
Advisory services
Property & infrastructure
Offshore outsourcing
Revenue £4,674.3 million (2015)
£639.0 million (2015)
£55.6 million (2015)
Number of employees
75,000 (2015)
Website www.capita.co.uk

Capita plc (: ), commonly known as Capita, is an international business process outsourcing and professional services company headquartered in London. It is the largest business process outsourcing and professional services company in the UK, with an overall market share of 27% in 2009, and has clients in central government, local government and the private sector. It also has a property and infrastructure consultancy division which is the fourth largest multidisciplinary consultancy in the UK. Roughly half of its turnover comes from the private sector and half from the public sector. Whilst UK-focused, Capita also has operations across Europe, Africa and Asia.

Capita is listed on the and is a constituent of the FTSE 100 Index.

Capita was formed 1984 as a division of the non-profit CIPFA (Chartered Institute of Public Finance and Accountancy). In 1987 it became an independent company with 33 staff as a result of a management buy-out, led by Rod Aldridge, and was first listed on the in 1991.

In March 2006, Executive Chairman Rod Aldridge resigned in the aftermath of claims that contracts awarded to the Group were influenced by his loan of £1 million to the Labour Party. Aldridge resigned saying that he denied the claims, but to avoid any lingering doubts about it, he was leaving the company. Aldridge had overseen the company's growth from a small company in 1987 to a FTSE 100 member in 2006. He was replaced by his longtime associate Paul Pindar.

In February 2007, a Capita office in Victoria, London was subject to a letter bomb attack. One person was injured.

On 2 October 2009, one of Capita's businesses (Capita Financial Group) announced plans to move some of its operations from London to Leeds.

On 1 July 2011, Capita acquired Ventura, a customer contact specialist for a cash consideration of £65 million. On 28 February 2013, Capita bought the Fire Service College from the Department for Communities and Local Government for £10 million.


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