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Business Systems Planning


Business systems planning (BSP) is a method of analyzing, defining and designing the information architecture of organizations. It was introduced by IBM for internal use only in 1981, although initial work on BSP began during the early 1970s. BSP was later sold to organizations. It is a complex method dealing with interconnected data, processes, strategies, aims and organizational departments.

BSP was a new approach to IA; its goals are to:

The result of a BSP project is a technology roadmap aligning investments and business strategy. BSP comprises 15 steps, which are classified into three sections by function.

The essential first step in BSP is to obtain authorization for the study from management or an interested department. A number of roles must agree on the purpose and range of the study:

The second step is the team leader's study preparation. Its goal is to:

A product of this step is a lead study book with the above information, a study schedule, IT documents and diagrams.

At the first meeting of the study, the sponsor explains the purpose and expected results of the study; the team leader presents the study plan, and the IT manager describes the current state and the role of IS in the organization.

The analysis is the most important part of BSP. The team searches for an appropriate organizational structure as it defines business strategy, processes and data classes and analyzes current information support.

This step define strategic targets and how to achieve them within the organization:

The team works from these strategic targets. Organizational units are departments of the organization. Each department is responsible for a strategic target.

There are about 40-60 business processes in an organization (depending on its size), and it is important to choose the most profitable ones and the department responsible for a particular process. Examples include:

There are usually about 30–60 data classes, depending on the size of the organization. Future IS will use databases based on these classes. Examples include:

The purpose of this step is to check the applications used by an organization, evaluating the importance of each to eliminate redundancy.

In the final analytical step the team discusses its results with management to confirm (or refute) assumptions, provide missing information, reveal deficiencies in the organization and establish future priorities.


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