Bigcommerce
| Industry | eCommerce |
|---|---|
| Founded | 2009 |
| Headquarters | Austin, Texas |
| Products | Hosted Shopping Cart |
| Website | www.bigcommerce.com |
BigCommerce is a privately held technology company that develops e-commerce software for businesses. The company was founded in 2009 and has 370 employees with headquarters in Austin, Texas and additional offices in San Francisco, California and Sydney, Australia.
The company reports that $8 billion in total sales have been processed by the BigCommerce platform.
BigCommerce was founded in 2009 by Australians Eddie Machaalani and Mitchell Harper following a chance meeting in an online chatroom in 2003. In August 2009, the two relaunched a hosted version of Interspire Shopping Cart called “BigCommerce” and opened its first U.S. office.
BigCommerce was 100% bootstrapped until July 31, 2011, when it closed $15 million in Series A funding from General Catalyst Partners. At the time, the company announced its client count had grown 680% year over year.
In January 2012, BigCommerce launched a $2 million integration fund for developers, which was used to fund 31 applications in the BigCommerce App Marketplace. The company subsequently received $20 million in Series B financing in September 2012, led by General Catalyst Partners and Floodgate Fund.
In July 2013, BigCommerce raised another $40 million in Series C financing from Revolution Growth, an investment firm led by former AOL Chief Executive Steve Case. In November 2014, the company announced $50 million in series D financing from investors SoftBank Capital, Telstra Ventures, and American Express, bringing the company’s total funding to $125 million.
In April 2015, BigCommerce made its first acquisition, buying Zing, a Texas-based company that sold checkout software to retailers.
In May 2015, the company launched a new version of its platform, BigCommerce Enterprise, for high-volume retailers.
In June 2015, the company announced a new CEO. Brent Bellm, former HomeAway president and PayPal Europe CEO, succeeded BigCommerce co-founder Eddie Machaalani, who remains with the company as executive chairman of the board.
BigCommerce offers its software at three different levels of pricing, features, and service - Standard, Plus, Pro and Enterprise. The Standard plan (29.95 USD/mo.) offers the ability to sell on multiple online channels including a branded website, Amazon, eBay, Facebook and Pinterest. The Plus plan (79.95 USD/mo.) adds several features including an abandoned cart saver and customer groups. The Pro plan (199.95/mo.) adds fraud monitoring and analytics and faceted search. Finally, BigCommerce's Enterprise plans are custom priced and include higher levels of support and unlimited API calls.
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