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Babylon Health

Babylon Healthcare Services Limited
Founded 2013 (2013)
Headquarters London, United Kingdom
Founder(s) Ali Parsa
Industry Health Care
Website www.babylonhealth.com
Current status Active

babylon is a subscription health service provider that enables users to have virtual consultations with doctors and health care professionals via text and video messaging through its mobile application. The service also allows users to receive drug prescriptions, referrals to health specialists, and book health exams with nearby facilities.

The English company was founded in 2013 by Ali Parsa and was the first service of its kind to be registered with the Care Quality Commission, the health care services regulator and inspector in England. As of January 2016, Babylon has raised $25M in funding from its Series A round. Its investors include Hoxton Ventures, Kinnevik AB as well as the founders of Google DeepMind. In April 2017 it raised a further $60 million to develop its artificial intelligence capabilities.

Users can choose to subscribe to a monthly fee and gain unlimited virtual access to general practitioners, or opt for a pay-as-you-go model. The app enables users to confidentially send text messages, photos, and video inquiries to the company's team of health care professionals that include doctors, nurses, and therapists. The app is available for iOS and Android mobile devices.

It has been trialled in two GP practices at Eastwood Group Practices, Southend, and Highlands Surgery, Leigh-on-Sea, since March 2015. Patients can check their symptoms for a diagnosis, chat with their GP face-to-face via a video link and order prescriptions. It started a 12-month trial with the staff of Yeovil District Hospital NHS Foundation Trust in December 2016. Its AI-powered chatbot ‘triage’ service is being tested as an alternative to the NHS 111 telephone service.


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