Audio guide

An audio tour or audio guide provides a recorded spoken commentary, normally through a handheld device, to a visitor attraction such as a museum. They are also available for self-guided tours of outdoor locations, or as a part of an organised tour. It provides background, context, and information on the things being viewed. Audio guides are often in multilingual versions and can be made available in different ways. Some of the more elaborate tours may include original music and interviews. Traditionally rented on the spot, more recently downloaded from the Internet or available via the mobile phone network. Some audio guides are free or included in the entrance fee, others have to be purchased separately.

A multimedia electronic guide is a device specially designed to provide audio, visual or textual content to museum visitors with or without user interaction. It may also provide alternative content corresponding to different personal preferences. It may include accessories such as headphones, a digital pen and displays with LEDs or LCD screens.

These smart guides may be operated to supply content in different languages and accents, with different voice alternatives like (Man/Woman/Child/Native Speaker/TV Speaker/etc.), with text, and with age group specific content. They can be operated in several ways:

These electronic guides can provide the museum management with useful statistics and reports, which may include tour statistics, visitor statistics, opinions, and other surveys.

A cell phone tour is an audio tour where pre-recorded or stream audio interpretation for a heritage site or a cultural exhibit is provided via a cell phone. Cell phone audio tours have the advantage that most visitors already have the equipment needed to take the audio tour, being their cell phones.

Each venue is assigned a phone number with appropriate stop numbers, displayed next the exhibit. Once a visitor has dialed in, they will be prompted and can enter the corresponding stop number of the exhibit they’re viewing, to hear the recorded content. These tours also enable the visitors to: fast forward, rewind, pause, as well as leave a feedback message for each exhibit or the whole tour; simply by pressing a number. In addition to audio content, some providers are also able to stream video, and text message recent visitors with updates. This is the old-style approach, not used widely.

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Wikipedia