Adelaide Metro
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| Parent | Government of South Australia |
|---|---|
| Founded | 23 April 2000 |
| Headquarters | Adelaide |
| Service area | Adelaide |
| Service type | Bus (includes paradise o-Bahn), tram & train |
| Operator |
Light-City Buses SouthLink Torrens Transit TransAdelaide (Trains & Trams) |
| Website | www.adelaidemetro.com.au |
Adelaide Metro is the public transport system of Adelaide, the capital city of South Australia. It is intermodal system offering an integrated network of bus, tram, and train service throughout the metropolitan area to 63 million riders annually, with an average daily ridership of 33,000 people. The system has evolved heavily over the past fifteen years, and patronage increased dramatically during the 2014–15 period, a 5.5 percent increase on the 2013 figures due to electrification of frequented lines.
Adelaide Metro began in 2000 with the privatisation of existing government-operated bus and train routes. The Glenelg Tram, the only of Adelaide's tramways to survive the 1950s, was also integrated into the current system. Services are now run by four private operators and united with common ticketing systems, marketing, and livery and signage under the supervision of South Australia's Department of Planning, Transport and Infrastructure. Since the last fifteen years, energy sustainability and eco-friendly transport has been a major focus for Adelaide Metro; in recent years the fleet has been upgraded with electric trains and solar-powered buses–one of which (known as the Tindo electric bus) is 100% solar powered and the first of its kind in the world. Despite this, almost 80 percent of Adelaide's metropolitan buses still run on diesel fuel instead of more environmentally friendly fuel like biodiesel.
Adelaide Metro has faced criticism for punctuality issues, "unreliable" services, ageing buses and incidents of racism as well as assault on some lines. The complaints increased since the system switched to a private operator in October 2011. The Adelaide Metro received 7,562 feedback reports–more than 40 a day–in 2012. In order to counteract these problems and increase accountability, performance data will now be published weekly as opposed to quarterly by the Adelaide Metro. This will highlight how trains and buses are performing in terms of punctuality and service, as well as comparisons to interstate public transport. The 2014 service figures indicate that the system performed slightly better in 2014 than it did the previous year.
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