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ISM Mastery Model


The ISM Mastery Model is a comprehensive set of competency-based standards of excellence for supply management practitioners and executives worldwide. It was created by Institute for Supply Management® (ISM), the oldest and one of the largest supply management associations in the world.

The perception of supply management and the nature of its role has shifted in recent years as more organizations realize its strategic significance and how it is critical to their overall success. In response to this evolution, ISM developed the Mastery Model in an attempt to create a common language for the supply management field. It identified major competencies and sub-competencies that practitioners, executives, organizations and human resources departments can reference across sectors and industries. Launched by ISM in 2015, the model’s primary purpose is to help individuals and organizations identify skill gaps and indicate solutions to close them. The model is available for use on the association’s website where practitioners can use it at no cost to identify areas for improvement in their current position and to develop a career road map. Organizations can use it to establish benchmarks and goals for team building, training and development as well as to assist their hiring efforts. As an authority in supply management, ISM developed the model by drawing on its experience educating and certifying practitioners. It also relied on contributions from two dozen external supply management professionals.

The ISM Mastery Model includes the following 16 major competencies:

Each competency has a varying number of sub-competencies (the model identifies a total of 69 sub-competencies), which must each be mastered to master the competency. For instance, sub-competencies of Logistics Management include:

A person's expected capabilities in relation to a sub-competency vary based on the individual's job level and experience. ISM categorizes these levels as:

For example, here are the expected capabilities supply management professionals should demonstrate for Category Strategy (a sub-competency of Category Management) based on job level:

As part of its marketing effort, ISM has also taken the sub-competencies and aligned them with its educational and training products to help supply management professionals close their skill gaps. Users can filter available learning products based on the applicable experience level in which they need to achieve mastery. For those studying for an ISM certification, such as the Certified Professional in Supply Management (CPSM) or Certified Professional in Supplier Diversity (CPSD), the model identifies specific locations in ISM’s examination study guides where relevant information is found.

Beginning with its formal introduction in the second quarter of 2015, the ISM Mastery Model has received attention from the supply management and logistics trade press both in the United States and globally, including Procurious, My Purchasing Center, Inbound Logistics, Inside Supply Management, CPO Rising, Modern Materials Handling, and Spend Matters.


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