CSA Z299

CSA CAN3-Z299 is a series of quality assurance standards developed by the Canadian Standards Association in the 1970s. It is an alternative to the ISO 9000 series of standards. The stated objectives of the Z299 series of standards are:

(a) “To provide customers with assurance that products or services of the required quality will be supplied;
(b) For suppliers to assume responsibility for achieving the required quality and then demonstrating that it has been provided.”

CAN3-Z299 includes the following standards. Z299.4, .3, .2, .1 apply increasingly rigorous quality assurance activities. They were most recently reaffirmed in 2006.

The Guide provides the intent of the standards, compares the four quality assurance standards available in the series, and provides guidance on selecting the appropriate standard for the product or service.

Z299.4 is appropriate for mass-produced products designed to ordinary technical standards, or high volume services. It includes requirements to:

Z299.3 is appropriate for products or services which involve some complex processes. Failure of the product could cause significant monetary cost or some risk to health and safety. It includes all of Z299.4 requirements, plus:

Z299.2 is for products or services requiring complex processes and technology, requiring planning in production and verification of design. Failure of the product could cause high monetary cost or significant risk to health and safety. It includes all of Z299.4 and Z299.3, plus:

Z299.1 is suitable for custom designed products or services with a high degree of technology. Failure in service could result in extremely high monetary loss or high risk to health and safety. It includes all of Z299.4, Z299.3, and Z299.2, plus:

Z299 covers twenty-one areas of the product or service lifecycle:

1. Tender and Contract Review
2. Design
3. Documentation
4. Measuring and Test Equipment
5. Procurement
6. Inspection and Test Plans
7. Incoming Inspection
8. In-Process Inspection
9. Final Inspection
10. Inspection Status
11. Identification and Traceability
12. Handling and Storage
13. Production
14. Special Processes
15. Packaging and Shipping
16. Quality Records
17. Nonconformance
18. Corrective Action
19. Customer Supplied Products and Services
20. Statistical Techniques
21. Quality Audits

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