BetterHelp
| Private | |
| Industry | Psychotherapy |
| Founded | 2013 |
| Founders | Alon Matas, Danny Bragonier |
| Headquarters | Sunnyvale, California, U.S. |
|
Area served
|
Worldwide |
| Services | Online therapy Unlimited Messaging Therapy |
| Website | www |
BetterHelp is an online portal that provides direct-to-consumer access to behavioral health services. The online counseling and therapy services are provided through web-based interaction as well as phone and text communication. BetterHelp was founded in 2013 by Alon Matas and co-founder Danny Bragonier, and acquired by Teladoc, Inc in 2015. BetterHelp maintained its brand name post acquisition and continues to provide online counseling services to consumers.
BetterHelp was founded by Alon Matas in 2013. Alon founded the company after he faced personal challenges finding professional counseling services that accommodated his schedule. With the mission to help all those facing similar challenges in gaining access to professional counseling, Alon partnered with co-founder Danny Bragonier to develop BetterHelp’s web-based counseling portal and therapist directory.
BetterHelp provides remote web-based access to licensed therapists by leveraging new technologies to adapt traditional counseling into the lifestyle and expectations of today's consumers. Members receive professional counseling using their computer, tablet or mobile phone.
BetterHelp is a web-based platform that allows patients to interact with counselors and therapists online in a private web-based setting. Client and patient are provided a dedicated "room" on https://www.betterhelp.com, which acts as a private and secure online portal for communication. The “room” is open 24/7 and can be accessed from any Internet-connected device from any physical location.
In 2015, BetterHelp was acquired by Teladoc, Inc., a telehealth company that uses telephone and videoconferencing technology to provide on-demand remote medical care. Teledoc acquired BetterHelp for $3.5 million in cash and a $1.0 million promissory note and with an agreement to make annual payments to the sellers equal to 15% of the total net revenue generated by the BetterHelp business for each of the next three years.
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