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Fandango (ticket service)

Fandango Media, LLC.
Founded April 27, 2000; 16 years ago (2000-04-27) (as ticketmakers.com)
Headquarters Los Angeles, California, U.S.
Services Online media
Owner NBCUniversal
(Comcast) (70%)
Warner Bros.
(Time Warner) (30%)
Divisions FandangoNow
Fandango Movieclips
Flixster
Rotten Tomatoes
Website fandango.com
FandangoNow
FandangoNow Logo.png
Owner Fandango
Introduced February 19, 2016; 12 months ago (2016-02-19)
Website http://www.fandangonow.com/

Fandango is an American corporation that sells movie tickets via the telephone and the Internet.

Fandango charges a premium to use its services, ranging from 75¢ to $2.50 (the additional surcharge for phone orders), which reserves a ticket to be printed out upon arrival at a movie theater, thereby avoiding lines. Initially, seating was promised for sold-out shows, but this feature was discontinued for most theaters, as not all were equipped to handle reserved seating and will call lines. With ticket prices in many areas exceeding US$10.00, purchasing tickets through Fandango and other ticketing websites can make movie-going an expensive proposition; however, procuring tickets to movies on their opening days by conventional means may be inconvenient and difficult (especially in large metropolitan areas) without utilizing services like Fandango.

Fandango's advertisements play before previews at participating movie-theater chains and feature lunch bag puppets telling various one- or two-line jokes and riddles centering on the company's name. The company also produced an advertising segment that is based on the song, "We are the World".

Fandango's website also offers exclusive film clips, trailers, celebrity interviews, reviews by users, movie descriptions, and some web-based games to their members.

As of March 5, 2015, Fandango provides customers with memberships the ability to refund or exchange their orders 2 hours before the showtime of their film.

Fandango's Android app was recently listed among Techlands 50 Best Android Applications for 2013.

Industry revenue increased rapidly for several years after the company's formation. However, as the Internet grew in popularity, small- and medium-sized movie-theater chains began to offer independent ticket sale capabilities through their own websites. In addition, a new paradigm of moviegoers printing their own tickets at home (with barcodes to be scanned at the theater) emerged, in services offered by PrintTixUSA and by point-of-sale software vendor operated web sites like "ticketmakers.com" (and eventually Fandango itself). Finally, an overall slump in moviegoing continued into the 2000s, as home theaters, DVDs, and high definition televisions proliferated in average households, turning the home into the preferred place to screen films.


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