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Etiquette in Australia and New Zealand


Expectations regarding good manners differ from person to person and vary according to each situation. As the perception of behaviors and actions vary, intercultural competence is essential. However, a lack of knowledge about the customs and expectations of people in Australia and New Zealand can make even the best intentioned person seem ignorant, inconsiderate or even rude.

Australia and New Zealand are separate countries, each with its own distinct national identity that includes particular customs and rules of etiquette. Confusing their identities in general conversation is usually not tolerated and will be quickly corrected. Points of etiquette that apply to both countries include the following:

However, in a place of business an apologetic or over-polite request made of a person who is paid to provide the service you may want, is usually seen as unnecessary - and may backfire. For example: "I'm terribly sorry to bother you -- but may I have another napkin?" might elicit an eyeroll that could easily be avoided by simply saying: "may I have another napkin, please?" This may hold true even, perhaps counter-intuitively, if the latter is delivered somewhat more curtly or coolly.

When meeting friends or new people and when leaving the company of friends or people who one has just met it is becoming less common to require the handshake to be firm, though many are still offended by a 'limp' handshake. Giving someone a limp handshake is referred to as giving someone a "dead fish" and is often viewed with derision, especially in country areas. A quick clasping of hands may be OK for younger people. However, it is always respectful to make eye contact when you shake hands.


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Wikipedia

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